Privacy Policy

This Privacy Policy explains what information we may collect when you use fullfibrebroadbanddeals.co.uk, why we collect it, how it may be used and the choices you have regarding your information.

Information We Collect

The information we collect depends on how you use our website.

Information You Provide

You may provide personal information when you:

• contact us by email or through a contact form;
• submit feedback or an enquiry;
• enter information into features available on our website; or
• otherwise communicate with us.

This may include your name, email address and any information you choose to include in your message.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically.

This can include:

• IP address;
• browser and device type;
• operating system;
• pages visited;
• referring website or source;
• approximate location derived from technical information;
• date and time of visits; and
• interactions with pages, links and features.

We may use cookies and similar technologies to collect some of this information.

Postcode Searches

Our website allows you to enter your postcode to check broadband availability and compare deals.

When you use a postcode checker or comparison feature, information you enter may be passed to a third-party comparison or technology partner that provides the underlying service. Where this happens, that partner may process the information according to its own privacy policy.

We do not recommend entering information beyond what is requested by the relevant form.

How We Use Your Information

We may use information collected through the website to:

• operate and maintain the website;
• provide requested features and services;
• respond to questions and enquiries;
• understand how visitors use the website;
• improve our content and user experience;
• monitor website performance and security;
• measure the effectiveness of our marketing and partnerships;
• prevent fraud, abuse or technical problems; and
• comply with applicable legal obligations.

Where required by law, we rely on an appropriate legal basis for processing personal information, such as your consent, our legitimate interests, performance of a contract or compliance with a legal obligation.

Cookies and Analytics

We may use cookies and similar technologies to operate the website, understand how it is used and measure performance.

Some cookies may be necessary for the website to function. Others, including analytics or advertising-related cookies, may require your consent.

Where required, you can manage your preferences through the cookie consent controls provided on our website.

For more information about the cookies used on the website, please refer to our Cookie Policy, if applicable.

Affiliate Links and Third-Party Partners

Full Fibre Broadband Deals is a comparison website and may earn a commission when you click certain links or purchase broadband through one of our partners.

When you click a link to a broadband provider, comparison service or other third-party website, that third party may collect information about your visit or use cookies and similar technologies to attribute referrals.

Third-party websites and services have their own privacy policies. We are not responsible for how those organisations collect, use or protect information after you leave our website.

Sharing Your Information

We may share information with trusted service providers that help us operate the website, such as hosting, analytics, security, email and technology providers.

We may also disclose information where necessary to:

• comply with applicable law or a legal request;
• protect our rights, users or website;
• investigate fraud, security incidents or misuse; or
• support a business transfer, restructuring or similar transaction.

We do not sell your personal information.

How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including to meet legal, accounting, security or reporting requirements.

Retention periods may vary depending on the type of information and why it was collected.

International Data Transfers

Some of the service providers we use may process information outside the United Kingdom.

Where personal information is transferred internationally, we take appropriate steps where required to ensure that the information receives an appropriate level of protection under applicable data protection law.

Your Data Protection Rights

Depending on the circumstances, UK data protection law may give you rights regarding your personal information, including the right to:

• request access to personal information we hold about you;
• ask us to correct inaccurate or incomplete information;
• request deletion of your personal information;
• object to or restrict certain processing;
• withdraw consent where processing is based on consent; and
• request the transfer of certain information in a portable format.

These rights are subject to certain legal limitations and may not apply in every situation.

To exercise a privacy right, contact us using the details below.

You also have the right to raise a concern with the Information Commissioner’s Office (ICO), the UK’s independent data protection regulator.

Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Children’s Privacy

Full Fibre Broadband Deals is intended for a general audience and is not designed specifically for children.

We do not knowingly seek to collect personal information from children through the website.

Links to Other Websites

Our website contains links to broadband providers, comparison services and other third-party websites.

We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing the privacy policy of any external website you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, technology or legal obligations.

When we make changes, we will update the Last updated date at the top of this page.

Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, contact:

Email: info@fullfibrebroadbanddeals.co.uk